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Home Login Support


I have 2 children using the same device and the two Google accounts keep getting mixed up

We would recommend creating a separate profile for each child within your browser. This ensures that there is only one Google account active at a time.

'Couldn’t find your Google Account' error message

Please make sure you are logging in with the correct details given. All accounts end with @iaspire.org.uk . You must log out of all other Google accounts beforehand.  

When I click on an app I get taken to another login page

Some apps require further authentication via Google. Click 'Sign in with Google' and enter your Google login details e.g. joe.blogg@iaspire.org.uk
then simply follow the instructions.

Google Classroom

Watch this video for general guidance regarding using Google Classroom. We also cover the use of Kami to annotate pdf files.

 


 

 

Try downloading the Classroom App and logging in with your Google Account 
iOS: 
Android: 

Can't find class in Google Classroom

If you have signed into Chrome with Child A. Please sign out and sign in with Child B

We would recommend creating a separate profile for each child within your browser. This ensures that there is only one Google account active at a time.

Alternatively, open an inPrivate or Incognito mode window in your browser and try to login again.

SeeSaw 

If your Academy uses  select 'I'm a Student' and then 'Sign In with Google' or download the SeeSaw App: 
iOS: 
Android:  

 

 

When I click on an app I get 'Browser extension missing'

If you are on a PC or Mac, follow the instructions and install the Wonde extension. If you are on a mobile device, you will need to login in to the app using app specific login details.

I'm prompted to install an app because I'm on a mobile device

Where possible, follow the instructions to install the app and login with the specific credentials that have been provided.

I can't log in to Wonde

To use your Google login details when logging in to Wonde, ensure that you click on the 'Login with Google' button first. Entering your Google login details to the login box on the left hand side of the Wonde login screen will not work.

Loginwithgoogle